Welcome to DNA24
About Us
DNA24 is an independent assistance company providing immediate and professional assistance in South East Asia to partners assistance companies, insurance companies & embassies all over the world.
Our multilingual teams were often called upon by insured customers for our in-depth knowledge of local social and medical practices. By coordinating with the assistance providers, we quickly became indispensable. Always keen to be there for our customers, even in difficult times, that’s how our assistance service came into being: naturally.
What We Do
We provide a range of comprehensive healthcare, concierge, and security focused packages to support insurance companies, corporate clients, and individuals (expatriates and travelers). Our healthcare packages ensure round the clock support for every medical emergency, whilst our corporate safety plan enables businesses to offer safety and security to employees on the move.
Our safety plan includes comprehensive monitoring, management and support for geopolitical incidents and natural disasters. With HealthCase you can rest assured that your critical people are covered when it counts.
Our Mission
DNA24 strives to create a safer world for people travelling and working abroad. We make sure that global travelers and expatriates feel in safe hands in any environment worldwide.
For more than 15 years DNA24 has been providing world class health care and health care assistance solutions in Asia on behalf of its local and international insurance partners.
Our Service Offer
As a leading health care and medical assistance provider operating in Asia we provide our international and local insurance partners with an important array of 24/7 critical services, which are made available to active policy holders. We provide local support from daily care operational treatment coordination of benefits or claims management to medical emergencies, repatriation, travel claims, lost passports, cash advances, together with many other important services.
Our partners can rest assured that our experienced personnel are on hand to make the right intervention, when, and where it may be required.
Countries covered
